Built for clinics & hospitals
Patient inquiries, appointments, follow-up SLAs.
Clinics, hospitals, wellness centers, specialty practices — Xale tracks every inquiry from first contact to follow-up, with patient-data handling that respects compliance.
Follow-up compliance vs 40% baseline
Repeat-visit rate
Median inquiry response
The healthcare pipeline
Pre-configured stages and fields, ready out of the box.
Inquiry
Captured from website, Meta ads, calls — categorized by department and urgency.
Triage
Coordinator assigns specialty, requests reports, books consultation.
Consultation
Pre-consult prep, doctor notes, prescriptions, next-step plan.
Treatment
Procedure scheduling, payment, follow-up reminders.
Follow-up
Post-procedure SLA tracking, NPS, repeat-visit nudges.
Long-term care
Periodic check-ins, recurring screenings, family member capture.
Built for Healthcare
Industry-specific features you would otherwise build yourself.
Department routing
Inquiries route by department: cardiology, dermatology, fertility, etc. Each gets its own pipeline and SLA.
Patient-data handling
Sensitive fields gated to medical roles; audit trail on every record access. Built with DPDP and HIPAA principles in mind.
Follow-up SLAs
Auto-set follow-up dates by procedure type; overdue follow-ups escalate to coordinators.
Family-record linking
Link records across family members; nurture campaigns can target related patients.
Integrations that matter for healthcare
Ready to run your healthcare on Xale?
Free to start. 10-minute setup. No credit card.